1 reviews | Active since Jul 2015
bad food AGAIN
After logging my complaint about receiving dry pizza, I was offered a free pizza, of which I appreciated, but to my dismay there was nothing different, because the pizza was still as dry If not more. So is it this particular shop that's making such dry pizza? as I am certain that other debonairs shop don't make dry pizza, eg Maponya mall. The first time I though it might have been a mistake but now I'm certain that debonairs pizza Paardekraal makes dry pizza. I'm really disappointed because I've always been buying pizza there and it has been good, but now, I'm not sure what has happened, maybe they have cut their sauce and toppings budget, but what ever it is please look into before you lose more customers.
Thank you very much for taking the time to report your experience with our Paardekraal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Paardekraal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)