AJ
Ardene J

1 reviews | Active since Sept 2015

25 Jun 2018, 19:08

bad food

The pizza was horrible hard like cardboard, paid for extra cream cheese and there was barely cream cheese on. Asked them to remove the tomato and it was like the added more. The cheese on too was so hard we had to remove the first layer of the teipple decker, wow thank you debornairs.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply28 Jun 2018, 13:50
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***