MV
Maureen V
1 reviews | Active since Jan 2019
25 Jan 2019, 20:51
Bad delivery service fr debonairs Broadway Dbn north
It's Friday 25 Jan, pay day for a lot of people. We ordered 2 pizzas at 7.01 pm fr debonairs Broadway Dbn north. Its now 20.50pm. Still no pizza delivered. They dont answer their ph now either. Wont buy fr them again.
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Replies (1)
Debonairs Pizza's replyOfficial
04 Feb 2019, 15:31Hi Maureen
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply04 Feb 2019, 15:31
Official
Hi Maureen
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***