CH
Charmaine H

1 reviews | Active since Dec 2016

01 Dec 2016, 14:16

Bad delivery service

<p>I ordered a triple stack large pizza and those mini donughts from Debonairs in Corlet drive. I did an online order at 11:47 and received the order at exactly 13:28. Its ridiculous!! When I asked the driver if there is a reason that it took almost 2 hours to get my food the only thing he could say was "uhhhh oh I'm sorry". I had to wait so long and still had to pay in full!</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply02 Dec 2016, 14:35
Official

Thank you very much for taking the time to report your experience with our (Corlett drive) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)