1 reviews | Active since Nov 2017
Bad customer service its something that I didn't expected from debonairs.. the experience I got from them yesterday it was a bad one...
I went there on the 25th to place an order in the morning before I went to work for 19:30 evening, but when I got there my pizza wasn't ready.. I ddnt understand whats the point of taking of orders from customers when u get there still you have to wait... I recieved my pizza around 19:55...the only thing they could tell me was sorry sisi wait a bit it will come out soon.. the sauce between pizza base was coming out while I was eating no taste of debonairs BBQ sauce wasn't happy at all...
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***