1 reviews | Active since Nov 2017
Bad Cheese
I ordered 2 veg pizzas from Debonaires Karaglen this evening. The pizzas looked as if the cheese has not melted. I call the store and spoke to the manager who said that they are receiving a number of complaints about the same issue. She says it's the cheese supp**** by Famous Brands that's an issue but in the meantime they continue to take orders. The pizzas are awful and Debonaires should refund my money.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***