1 reviews | Active since May 2018
bad bad bad service jabulani mall Debonairs pizza.
Bad bad bad experience from Jabulani mall , Debonairs pizza. I ordered a pizza at 2:01pm on Sunday 20/5/2018,only to be told that my pizza is a time order for 18:00, I called them at 3:35, told my order is on the way, I stay 7mins from Jabulani mall, after calling them again a rude lady advised that she does not know what time the driver took my order, saying it was between me and the first person who took my order. This is terrible customer service and I had to pay the full amount for an order that was not of satisfactory service. By Tshepiso Motsepe
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***