ND
Ntando D
1 reviews | Active since Dec 2015
22 Dec 2015, 21:26
Bad Attitude, Threats and insults!
I Ntando Duma ordered a pizza and asked for a delivery and received a wrong order then called the store to explain the matter and the person who attended the matter who happened to be the manager Spoke to me so disrespectful and very rude and went to talk to him and politely greeted him and he gave the baddest attitude and threatened to beat us up and threw our pizza in the bin and then told us to leave and he said we'll never get our money back and he proudly called us idiots
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
24 Dec 2015, 11:55Hello Fleekiswa ,
Thank you very much for taking the time to report your experience with our Parkmore Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Parkmore Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply24 Dec 2015, 11:55
Official
Hello Fleekiswa ,
Thank you very much for taking the time to report your experience with our Parkmore Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Parkmore Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)