Bad attitude of a manager

<p>I ordered pizza online and when there was no delivery after some time, my niece phoned and enquired and was told that they do not have a mobile card machine and hence order placed on hold. subsequently to that , i phoned the store and enquired. I then told my niece to call the store and change order to cash for deilvery. However, during my conversation with the manager, i told him i would call him back but it was not necessary as my niece called in to change and verify order again. After 1 hour there was still no deilvery and when i phoned , the manager had the audacity to tell me , he had it on hold because he did not get a call from me. After a few words were exchanged , he then told me that delivery was closed and i would have to come in and pick up order. This infuriated me as my mum was waiting to eat as she is a diabetic and this manager took it upon himself to cancel order although he had our details to confirm again for deilvery. I eventually had to order the meal from Gateway debonairs who were obliging after i explained my experience with the Mount Edgecombe Debonairs branch. I will never order again from them as their service levels are below standards. They should also be investigated for non delivery when requested by customer.</p>