PM
Papi M

1 reviews | Active since Jun 2013

14 Jul 2015, 15:15

Bad attitude by the Manager

Good Day<br> <br> Lambton manager has got a bad attitude and lacks people skills.<br> He doesn't know how to treat customers. I encountered the bad behavior when a kid was feeling cold inside the shop as the was wide open and feeling sorry for the poor I asked for the manager and he was not around then I pulled the door to 180 degrees so that the kid doesn't catch cold. <br> <br> After 5 minutes the manager came and shouted at me that it's not my place and I should not do as I please I tried to tell him that the kid was feeling cold and he got angry and opened the door wider.<br> <br> I was really embarrassed by the manager's behavior due to the fact that he did not even listen as to why I half closed the door. <br> <br>

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Jul 2015, 09:16
Official
Hello Dosch,

Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)