1 reviews | Active since Jan 2014
Bad attitude, bad service, cold food
First of all, I love you guys. <br> <br> I was on my lunch hour just now and I received such bad service I just had to speak out. Firstly, I ordered my pizza at 13h23, got it at 14h04. I simple single meal with chicken and olives! Your staff drags their feet, they are busy gossiping in the kitchen while only one person mans the tills, that one person occasionaly hollering back to engage in the conversation. Pizzas were piling up and there was no one to distribute them, it wasnt until one gentleman who had apparently been waiting since 13h12 started shouting that they did they're jobs. Im severly disappointed and probably won't be using Debonaires Sandton ever again, if I wanted a microwave pizza I would have gone to a supermarket.
Thank you very much for taking the time to report your experience with our Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
