MV
Monalisa V

1 reviews | Active since Oct 2016

11 Dec 2016, 18:31

Bad attitude

<p>I called to order a pizza a few minutes ago and I got through a lady named Phindile she was rude on the phone and didn't even see anything wrong with it when I asked her is that a way to speak to a customer she then asked me how do I want her to speak to me then said I must teach her</p>

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply12 Dec 2016, 11:06
Official

Thank you very much for taking the time to report your experience with our (Vincent Park ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

Debonairs Pizza
Debonairs Pizza's reply12 Dec 2016, 11:06
Official

Thank you very much for taking the time to report your experience with our (Vincent Park ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)