1 reviews | Active since Nov 2013
Bad Attitude
Disappointment is an understatement of what I felt after calling this food outlet more than 2 times and made to hold for over 10 minutes without an explanation then on the 3rd time I had to hold the same amount of time then have the phone hung up on me without even being told if they are experiencing problems and they won't be able to assist. When I called to enquire then the person tells me she was confused and I could here the impatience in her voice when she asked me if I've ordered without even waiting for me to finish talking. If this is the service we must just tolerate then clearly we are going to experience problems. Its sad because this is not The first time I report this outlet for bad service if more issues are raised then we are going to be told not turn this into a racial issue but obviously in comparison to dabonaires of the upperclass market this nonsense is not experienced.
Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
