TL
Truedy L
1 reviews | Active since Nov 2015
22 Feb 2016, 07:11
awful rotten smelling pizza
onTuesday lastweek. i bought their Tripple Deck something meaty.. i have never been that disgusted in my life.. concerning how costly that pizza was but it was dry in between the decks filled with uncooked onions ONLY not even a sauce just pure dusty sly.. i have tried tk resolve the matter by sending them a private message in facebook the same night but i was told that someone will address me as soon as possible before 48hrs..i have been waiting i dont know how long is their 48hours.. this issue shud be well addressed..we cant pay 115 for a foul smelling pizza..i cannot be ignored like this.
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Debonairs Pizza's replyOfficial
22 Feb 2016, 11:56Hello Truedy19911,
Thank you very much for taking the time to report your experience with our Arcadia Nedbank Plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Arcadia Nedbank Plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply22 Feb 2016, 11:56
Official
Hello Truedy19911,
Thank you very much for taking the time to report your experience with our Arcadia Nedbank Plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Arcadia Nedbank Plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)