1 reviews | Active since May 2018
Awful pizza experience!!!
On 19 May 2017, I ordered a large meaty crammed decker with double cheese and extra ONION over the phone for delivery. I'm guessing the delivery came from jabulani. It arrived on time and I even gave the delivery man a tip, but when I got into the house & dug into my pizza, I realised my pizza had no ground beef. It only had a few blocks of ham and instead of onion, I had OLIVES. There have been so many other instances where I was not happy with my order from the jabulani mall store. This was the last straw for me. I'm never buying pizza or anything else from them again!!!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***