DM
Douglas M
1 reviews | Active since Nov 2012
06 Apr 2015, 23:13
Awful Inedible Pizza and Poor shoddy service
I ordered a pizza on-line. Soggy Crust. Drowning in awful Sauce. Had to wait 10 Mins to pay although pizza was ready. Point of sale Machine was faulty, then when they got it to work it ran out of paper. Then they couldn't find another roll of paper. No Apology and Stony faced staff. Worst of all I complained about the service on Debonairs website.. Guess what.. Still waiting for a response......
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
07 Apr 2015, 11:47Hello eezykleen,
Thank you very much for taking the time to report your experience with our Hatfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Hatfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply07 Apr 2015, 11:47
Official
Hello eezykleen,
Thank you very much for taking the time to report your experience with our Hatfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Hatfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)