DB
Dante B
1 reviews | Active since Jul 2015
04 Apr 2016, 15:32
AREA MANAGER HAS PATHETIC EXCUSES
Please refer to my previous Debonairs reports. This matter has still not been resolved!!!! I will go to the Zululand Observer and report this atrocious behaviour, and I will never buy from Debonairs again!! Domino's here I come!
Helpful (0)
Replies (3)0
Replies (3)
Debonairs Pizza's replyOfficial
05 Apr 2016, 09:24Hello Lord Alaric,
Thank you very much for taking the time to report your experience with our Empangeni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Empangeni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply05 Apr 2016, 09:24
Official
Hello Lord Alaric,
Thank you very much for taking the time to report your experience with our Empangeni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Empangeni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
DB
Dante B's updateReviewer Update
12 May 2016, 11:28This is the worst experience I have ever had. No reply, no response. I am going to the Zululand Observer with this.
DB
Dante B's update12 May 2016, 11:28
Reviewer Update
This is the worst experience I have ever had. No reply, no response. I am going to the Zululand Observer with this.
DB
Dante B's updateReviewer Update
07 Jul 2016, 12:18Still no care.
DB
Dante B's update07 Jul 2016, 12:18
Reviewer Update
Still no care.