1 reviews | Active since Apr 2018
Appauling Service at Debonnairs
My husband and I went to Debonnairs at Ses'fikile square in Daveyton on the 27th of April and were shocked by what was happening. When we went in, a guy who looked like a supervisor let a female cashier jump on him while we watched. The people working at the back had dirty uniform on, kept coming to the front to chat and were all carrying on like its a party....... to make it worse the same guy who looked like a supervisor, poked our pizza and licked his finger while the pizza was in the oven. This was very disappointing as we are not valued at customers
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***