APPALLING QUALITY PIZZA'S AND CUSTOMER SERVICE!!!

Appalling Quality Promise Construed! Appalling Customer Service!! Late delivery!!

On the 26th of April I ordered a 'half-and-half' pizza from Debonairs Parow in Cape Town. Firstly, I waited 45 minutes for one pizza to be delivered. Secondly, when I opened the box I noticed that it was not full / solid half's (looked like someone had cut a piece out of the pizza). Never have I experienced such sub-standard quality in any pizza restaurant. The pizza was not warm. I immediately took a photo and phone Debonairs Parow to report my complaint. The 'Duty Manager' could not assist me as she was newly appointed. Honestly, you would think that Duty Manager's especially would have had comprehensive training! I then asked her to arrange the Owner of Debonairs Parow to phone me at 09H00 the next morning. No one phoned bac**** I then phoned the store and was told to hold the line. I waited 5 minutes before anyone could assist me on the phone. I then asked to speak to the Owner, but was told that "She" is busy buying stock for the store and she can not speak to me!!!

I don't have words to describe how disgusted I am with the service and the quality of your pizza's. I will never do business with Debonairs ever again!!!

It is very clear that the Debonairs Parow shop is not managed according to your International standards!! It's a DISGRACE!!!