XK
Xavier K

1 reviews | Active since Mar 2021

28 Mar 2021, 01:15

Appalling Customer Service

I'm disgusted and appalled by the service I've received from Debonairs Pizza. The dishonesty of your employees is mind blowing. I've always liked Debonairs food and never had a problem , however two days ago on the 26th March , myself I ordered a 1× On the Triple that cost R296.70 Which includes the following : BBQ MACON , Creamy Chicken , Spicy Chicken, 1L Soft Drink , Coke and Cheese Grillers Share box. Firstly, the delivery guy gave me the however I forgot what was suppose to come with the order because I was too focused on the pizza. After the guy handed the pizza and coke cooldrink to me , I asked him if this was all and he said yes. I didn't bother and let him go. After he went I opened up my mails and saw the delivery guy didn't give me half of what I ordered that day. Only got the pizza and a coke cooldrink. I'm so upset and disappointed in Debonairs. I've never had an issue with them before , however this proves to me that they ***********. I'm not sure if the delivery guy **** about the order or if the order was distributed or handed over to him incorrectly. I'm literally upset about this.

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