DR
Danian R
1 reviews | Active since Sept 2013
18 Feb 2016, 17:00
answer your phones
When phoning to place an order at both branches in Hilda street and Pretorius street there was no answer from either branch after repeatedly trying for 30 minutes and at least 6 phone calls to each. this is unacceptable if they ever want to make any sales as we were unable to get a hold of them an eventually gave up all together.
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Debonairs Pizza's replyOfficial
19 Feb 2016, 10:30Hello DRomans07,
hank you very much for taking the time to report your experience with our both hatfield branches branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
hank you very much for taking the time to report your experience with our both hatfield branches branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply19 Feb 2016, 10:30
Official
Hello DRomans07,
hank you very much for taking the time to report your experience with our both hatfield branches branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
hank you very much for taking the time to report your experience with our both hatfield branches branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)