MK
Maryke K
1 reviews | Active since Feb 2013
09 Dec 2015, 14:37
Another order not properly processed
So for the 3rd time now I have had the issue of ordering and getting the food, but not what I ordered. Either something forgotten or something not even close... Now today I order for a bunch of people at my house, with a vegetarian waiting for food as well. Now we are in a situation where everyone is eating and we have that one person just longing for food because, \they forgot to make it"yes. Thats a thing. Yet again. This is not the kind of things you should be worried about when ordering food :/"""
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
10 Dec 2015, 12:21Hello Ykie,
Thank you very much for taking the time to report your experience with our Sunnyside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Sunnyside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply10 Dec 2015, 12:21
Official
Hello Ykie,
Thank you very much for taking the time to report your experience with our Sunnyside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Sunnyside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)