ZI
ZAHIRA I
1 reviews | Active since Jul 2015
05 Aug 2015, 11:01
ANOTHER COMPLAINT FOR DEBONAIRS!!!!!
I'm the person that complained about no show of the driver on Friday... after being left hungry i left a bad report on Hello Peter!! Sooooo I receive a call on Monday from the \Area Manager"apparently based in Durban North or something . Was oh so sympathetic and apologetic and acknowledged they were definitely at fault! Customer care gave me a ref: 158901. The manager then said "
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Debonairs Pizza's replyOfficial
05 Aug 2015, 12:09Hello zahira123,
Thank you very much for taking the time to report your experience with our SPRINGFIELD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our SPRINGFIELD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply05 Aug 2015, 12:09
Official
Hello zahira123,
Thank you very much for taking the time to report your experience with our SPRINGFIELD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our SPRINGFIELD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)