VJ
Vurushca J
1 reviews | Active since Jan 2019
09 Jun 2019, 10:03
annoyed
Debonairs Pizza Maponya Mall is totally useless. Please just refund us our money for Order # ********** 9. Our order was never delivered and it is not the first time. We paid online for this order.
Helpful (0)
Replies (2)0
Replies (2)
Debonairs Pizza's replyOfficial
10 Jun 2019, 15:49Hi Anthony
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Best regards,
Debonairs Pizza's reply10 Jun 2019, 15:49
Official
Hi Anthony
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Best regards,
VJ
Vurushca J's updateReviewer Update
17 Jun 2019, 08:53A week later no refund and no one has contacted me yet I keep getting a message saying we are unable to get hold of you re your debonairs pizza 671791. Please note we will close the case after a further attempt within the next 24 hours. I feel like taking this thing further
VJ
Vurushca J's update17 Jun 2019, 08:53
Reviewer Update
A week later no refund and no one has contacted me yet I keep getting a message saying we are unable to get hold of you re your debonairs pizza 671791. Please note we will close the case after a further attempt within the next 24 hours. I feel like taking this thing further