1 reviews | Active since Dec 2010
Annoyance at pathetic poor service
<p>I placed an online order 28 May 2017 17:54 order was only delivered 19:40 nearly two hours later. To add to this I had ordered 5 sausage with crammed crust as per attached the delivery was far from 5 Sausage Pizza and not even crammed crust.</p> <p>The store refused to take my call and to make matters worse the driver dispeared into tin air.</p> <p>Thank you Debonairs for reminding me why I haven't ordered from your stores since August 2016.</p>
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)