1 reviews | Active since May 2010
An hour and 40 minutes and cold pizza
<p>We ordered 2 large pizzas and 2 of the doughnut ***** online....it took an hour and 40 minutes for it to arrive at our house. I had to phone the store twice, they promised to phone back...never did. The pizzas get here and the box even shows the black dot, these pizzas are not even hot anymore. Not a cool experience at all. And to think we decided to use Debonaires instead of Mr Delivery as we thought it would be way faster. </p>
Thank you very much for taking the time to report your experience with our Northmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Northmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)