1 reviews | Active since Jul 2015
almost chewed for baby bursting a baloon in store
i was at debonair s pizza this Sunday 05/07/2015. i ordered a pizza for my kids aswell as ****tail sausages which took more than 40 minutes for me to recieve the ****tail sausages, apparently they forgot to place my order.<br> <br> the most frustrating part is my baby ie. 1 year 8 months mind you had a balloon from there which burst out unintentionally, my baby was so shocked, and worse the ladies at front desk starting shouting at my child , they said its their breath that my child just wasted and busted, they starting complaining to customers about stupid kids like these. i was alone i was soooo angry . is this what customer service is all about? im a young married mum . but it does not mean people must just throw up in my face like i don't even exist . even customers were shocked at this and left at awe. i would really like something to be done about this and soon otherwise im taking further steps.
Thank you very much for taking the time to report your experience with our Smith street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Smith street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)