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Sherry-Ann Cader

1 reviews | Active since Nov 2015

20 Nov 2015, 21:10

After waiting 1 and a half hours

Waiting a whole hour and a half for my pizza to be delivered to my home yet I literally stay around the corner from Southgate and the driver still phones me without the decency of apologizing and rather asking me so what must he do now! Disgusting service, thank God I know how to cook and tonight I was able to send my kids to bed not hungry! Thanks Debobairs Southgate for your disgusting service... That was the last time I ordered from you guys.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply23 Nov 2015, 11:25
Official
Hello Sherryc,

Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)