Absolutely pathetic service
<p>I placed an order at 8pm online at the Queensburgh branch. I called 45 minutes later only to find out that it takes an hour and a half to get a pizza delivered. I was promised my pizza by 9pm. I tried calling the store at 9 20pm and the store is closed. I only received my pizza at 9 30pm</p>
Thank you very much for taking the time to report your experience with our (Queensburgh) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our (Queensburgh) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)