1 reviews | Active since Feb 2017

09 Feb 2017, 08:40

Absolutely Awful On the Double feast!!!

<p>It is the worst pizza I have ever eaten in my life. We ordered the on the double feast. The only thing that was half decent was the chesse griller side - this doesnt say much as you are a pizza restuarant not a sausage saloon. The other side we ordered was chicken wings which came floating in what looked like watery bbq gravy. The pizza was so dry my husband resorted to put chutney on his to try make it somewhat edible. </p> <p> </p> <p>I think its an abosulte *******. Times are tough these days and takeout is a treat for alot of families.. only to be disappointed like this? Once bitten twice shy is the saying. I would urge people to think twice before spending their money at Debonairs.</p>

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply05 Jun 2017, 10:10
Official

Thank you very much for taking the time to report your experience with our Bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

's update05 Jun 2017, 10:18
Reviewer Update

Hi.

I do hope they address the issue as we haven't ordered from debonair since and choose to support the other pizza franchises in our area like Roman's pizza and domino's etc

It's taken 3 months to get a response on here regarding the complaint so to be honest Its not looking optimistic.