1 reviews | Active since Dec 2016

14 Jan 2018, 18:33

A real dogs dinner

After a long time i decided to order from my local debonairs in Raisthorpe Pietermaritzburg. But sadly i should have saved my hard earned R250. The pizza that arrived was not worth it. It did not taste good and it arrived looking like a dogs dinner. Tbe pizza was all over the box, the topping was to one side and it looked very unappetising. I was actually put of my supper. I will not be ordering again from debonairs and so will alot of other people. Pathetic

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Jan 2018, 10:35
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***