JZ
Johanna Z
1 reviews | Active since Jun 2015
17 Jun 2015, 20:24
A **** FILLA
Purchased a Filla pizza (ofcourse they are much much more expensive than other large pizzas on their menu), as soon as ee got home and opened the box, to our surprise we saw that the pizza were just two normal thin bases stuck together with a bit of mushroom sauce and undercooked dough!!!! Why the hell would one pay for this ****??! We couldn't eat the food because of it being undercooked...! This is absolutely appalling as you charge so much extra for this item. Will not be going back anytime soon..!
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Debonairs Pizza's replyOfficial
18 Jun 2015, 08:43Hello johanna1991,
Thank you very much for taking the time to report your experience with our Krugersdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Krugersdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply18 Jun 2015, 08:43
Official
Hello johanna1991,
Thank you very much for taking the time to report your experience with our Krugersdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Krugersdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)