RC
Renitha C

1 reviews | Active since Oct 2016

28 Oct 2016, 19:51

A bunch of idiots

<p>Ordered pizza from Debonairs pizza in Raisethorpe today 28 October 2016. I wanted the order delivered so I was told to wait for 1 hour 35 minutes for the delivery. An hour passed so I decided to call to find out how far the order was only to be told that there was a technical issue and the order did not go through. You can imagine my frustration. So I called them a bunch of idiots and hung up. Poor business ethics. A disgrace to the franchise! Will never support those idiots ever again.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply02 Nov 2016, 16:18
Official

Thank you very much for taking the time to report your experience with our Raisethorpe branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)