RN
Ralph N
1 reviews | Active since Feb 2015
02 Feb 2015, 22:39
54 minutes wait for 1 pizza
At 19H55 I ordered one R19.95 pizza needing a quick filler. Firstly the cashier gave Me R 30 in small change which I made her change.I sat and waited and waited as pizza after pizza went out slowly, I was order no 101, orders way past that went out. Eventually at 20h49 I received my pizza. Absolutely dumbfounded at how long one tiny pizza can take! I took pictures of my slip and the store clock If anyone in Debonairs actually gives a hoot!
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Debonairs Pizza's replyOfficial
03 Feb 2015, 11:22Hello nuttzn,
Thank you very much for taking the time to report your experience with our Durban north branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Durban north branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply03 Feb 2015, 11:22
Official
Hello nuttzn,
Thank you very much for taking the time to report your experience with our Durban north branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Durban north branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)