1 reviews | Active since Dec 2016
4hour wait, filled with lies without a delivery
<p>Yesterday on the 21 December 2016 I ordered a pizza late in the afternoon, unfortunately after the order was received, the lady called and said my pizza would run later than usual due to the rain at that time (18:00)... </p> <p>The lady further called at 20:00 stating my pizza was on route and not to worry... So I waited, at 20:30 I decided to call again to be later reassured that my pizza was on route... Again 20:45 I thought I should try calling for the last time, but she finally reassured me it's on the way. </p> <p>Finally I gave up, as it's the next day no pizza... Had to drive out at 22:30 to McDonald's 24 hour service because I was Hungry</p>
Thank you very much for taking the time to report your experience with our Chris Hani Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Chris Hani Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
