CS
Chanre S
1 reviews | Active since Feb 2015
17 Feb 2015, 12:05
2 hours wait for pizza
Sometime last week I ordered a pizza via telephone order at about 18h15. At 21h00 still no delivery i called to enquire and their response is they never received the order. we went and picked it up ourselves. just to get home and find that the is no filling on the pizza cause they were in a hurry to close.
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
18 Feb 2015, 09:30Hello cisauls243@,
Thank you very much for taking the time to report your experience with our sheffiled lenasia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our sheffiled lenasia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply18 Feb 2015, 09:30
Official
Hello cisauls243@,
Thank you very much for taking the time to report your experience with our sheffiled lenasia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our sheffiled lenasia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)