2 hours late, free 2l cool drink? you must be joking

placed an order at 10am, its 12;25pm and i have no delivery or call,

i call the call center and they contact the store and call me back to apologize,

so my order was placed at 10am, cancelled by mistake at 10;20am by someone at the store (someone did it but no one knows) no one called to inform me or assist with the mix up. i waited till 12;25 i had to call in and query as to why a pizza takes 2 hours to be delivered given that i am 5 minutes away from the store. i get offered a free 2l cool drink that i dont even need and a sorry mam it was a mistake.

disgusting service that i have to call to find out and i was not even informed of the mistake. this will be the last time i use the brand. This company has lost their values .

im extremely upset and disappointed.