MN
Morne N
1 reviews | Active since May 2011
30 Jan 2016, 19:07
2 hours for delivery
Tried calling but the staff are unable to communicate so desided to order on line 1 hour later still no delivery 3 km away tried calling again just to be even further irritated with your *********** staff<br> I the proceeded to call pizza perfect they delivered within 30 min after we already finished our meal debonair s only decided to show up almost 2 hours later then the driver has the arrogance to tell me its because I order online well let me tell you debonair s if you created the online service this is not the consumers problem it's yours at the price you charge for items I expect service and delivery for the price I pay I can tell you I will never order from you again
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Debonairs Pizza's replyOfficial
02 Feb 2016, 11:40Hello Mornen115,
Thank you very much for taking the time to report your experience with our Northmead benoni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Northmead benoni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Feb 2016, 11:40
Official
Hello Mornen115,
Thank you very much for taking the time to report your experience with our Northmead benoni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Northmead benoni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)