1 reviews | Active since May 2010
2 Hours and No Avo
<p>I ordered 2 large pizzas and 19:15, this Debonairs is about 5 km away from me. It took 2 hours to deliver. I called several times. Each time the lady said the order is out, despite it taking another hour. How can the driver take another hour for delivery. It is completely unacceptable. Finally when the pizzas was delivered, the one pizza (bacon, avo and feta) came with no avo. No one said that the avo was out/finished. I would have ordered something else. Very bad service. Especially for a Friday night.</p>
Thank you very much for taking the time to report your experience with our Silverlakes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Silverlakes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)