1 reviews | Active since Sept 2016
1h30+ Delivery for a 1 pizza delivery online order 2km from store
<p>Hi,</p> <p>I ordered 1 pizza. And it has taken delivery more than 1h30 (yes i am still waiting as I am typing this).</p> <p> </p> <p>Online order reference number #645969.</p> <p> </p> <p>I wish to be refunded for this purchase as the inconvenience caused by this, a service with no actual SLA except the red dot(which I have only once ever seen red and once when I queried they said they received a bad batch of boxes)</p> <p> </p> <p>This is unacceptable.</p>
The store owner came good and we have already discussed this.
The store owner came good and we have already discussed this.
Thank you very much for taking the time to report your experience with our River Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our River Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)