# 111937

I placed an order using the mobile app which the Call Centre auto voice recording advise customerst to do. Order number as mentioned above wasplaced at 07h34pm on the 24/11/2017. It is NOW 21:33pm and NO pizza received. The ONLY contact number is the call centre number and guess what if your call isn't answered, it gets dropped automatically after receiving the following message " Your call could not been answerd", and if you are lucky enough to have someone answer they drop the call. I have a 5 year old and a 6 year old that was waiting to eat pizza. Called the call centre for 30 min - no answer, called 0861 numbe guess what they stop working at 21h00. I WILL NEVER AGAIN support Debonairs due to this. It is all good and well you are moving forward by having a mobile app however if the app shows that my order is being sliced and diced but the store is closed??!!?? it is of NO use to your customers. Take care of your Customers and your Customers will take care of you. Clearly Debonairs Wonderpark does not need business or customers!!!!