TG
Thandokazi G
1 reviews | Active since Oct 2014
13 Apr 2015, 19:41
1 hour to get delivery from Debonairs Pizza
I called for delivery @ 18:30, expecting my pizza about 40 mins after. I called @ 19:05, was told the driver is on his way. The lady I spoke to said she will call a driver to find how far he is. Only now @ 19:33 my pizza got delivered. I had to send it back. It's UNACCEPTABLE !!!
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Debonairs Pizza's replyOfficial
14 Apr 2015, 09:22Hello TG123,
Thank you very much for taking the time to report your experience with our Claremont Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Claremont Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply14 Apr 2015, 09:22
Official
Hello TG123,
Thank you very much for taking the time to report your experience with our Claremont Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Claremont Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)