0 customer service debonyos

I bought a pizza which was R209 including a drink okay i got the order they delivered the wrong pizza and on top they told me they didnt have the drink of my choice fine i called and reported thry delivered the wrong pizza the manager from tembi mall was like yeah i made the mistake and told me she was going to see what she will do the following morning i sent her a message on her whatsapp she advised she was going to call but she never did . At the end of the day i had to eat something i didnt order yer they knew they made a mistake but thry didnt even call to acknowledge their fault .. your services are way too pathetic honestly 5 days later im sitting with a case number without any rsaolution i wint be buyung from your shios because of the horriblw customer service you guys have i hope people can just stop buying it its not burned pizzas u sell us pizzas with bones shame