Debonairs Pizza Magalies View Rustenburg
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Debonairs Pizza Magalies View Rustenburg
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRN
Rialivhuwa N
1 reviews | Active since Aug 2017
28 Aug 2026, 17:50
Very disappointing experience at Debonairs Pizza – Rustenburg Magalies View
**Very disappointing experience at Debonairs Pizza – Rustenburg Magalies View** I went to Debonairs Pizza at Magalies View, Rustenburg today to buy a pizza. I placed my order and sat down to wait. I ended up waiting for **more than 30 minutes**. During this time, I watched other customers come in, place their orders, receive their pizzas, and leave, while I was still waiting. My order number was **130**, yet by the time I went to the counter to ask what was happening, they were already calling orders around **140**. I was shocked to find that my order had apparently not even been prepared yet. I could not understand why orders made after mine were being prepared and served before me. It left me wondering whether my order had simply been overlooked or given lower priority. Eventually, I had no choice but to ask for a refund because I could not continue waiting another 30 minutes for an order that had apparently not even been started. What made the experience even worse was the attitude of the lady assisting me. She seemed completely unbothered by the situation, as though my time and money did not matter. I was only buying a small pizza for a child, but that does not mean I should receive poor service or be treated as though my order is unimportant. I ended up leaving and buying food elsewhere, where customers were treated equally and with respect. **Very disappointing service. Debonairs needs to look into how orders are being handled at this branch and, more importantly, how customers are being treated.**
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Rialivhuwa N
1 reviews | Active since Aug 2017
28 Aug 2026, 17:50
Very disappointing experience at Debonairs Pizza – Rustenburg Magalies View
**Very disappointing experience at Debonairs Pizza – Rustenburg Magalies View** I went to Debonairs Pizza at Magalies View, Rustenburg today to buy a pizza. I placed my order and sat down to wait. I ended up waiting for **more than 30 minutes**. During this time, I watched other customers come in, place their orders, receive their pizzas, and leave, while I was still waiting. My order number was **130**, yet by the time I went to the counter to ask what was happening, they were already calling orders around **140**. I was shocked to find that my order had apparently not even been prepared yet. I could not understand why orders made after mine were being prepared and served before me. It left me wondering whether my order had simply been overlooked or given lower priority. Eventually, I had no choice but to ask for a refund because I could not continue waiting another 30 minutes for an order that had apparently not even been started. What made the experience even worse was the attitude of the lady assisting me. She seemed completely unbothered by the situation, as though my time and money did not matter. I was only buying a small pizza for a child, but that does not mean I should receive poor service or be treated as though my order is unimportant. I ended up leaving and buying food elsewhere, where customers were treated equally and with respect. **Very disappointing service. Debonairs needs to look into how orders are being handled at this branch and, more importantly, how customers are being treated.**
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Simangaliso N
1 reviews | Active since Jul 2024
25 Oct 2025, 15:19
DEBONAIRS PIZZA MAGALIES VIEW RUSTENBURG, COMMUNICATION AND COLD FOOD
Good Day I placed an order on 25 October 2025 at 13:19, my order number was #***. My order was supposed to have arrived at 13:51. I waited for about 20-30 minutes for my order past their stated delivery time on my order ticket, I called the restaurant and I was told that the driver had a problem with his bike and he would arrive shortly, in 15-20 minutes. The estimated 20-30 minutes passed and I received a call from the same store but from a different person telling me that the driver had just left the restaurant and he’s coming to me. I waited for the driver for about 10 minutes. The driver eventually arrived. I was willing to just let it slide since my food is here. To my surprise the food was cold, i did tell the driver the my food is cold and he ignored me twice. The driver then started telling me about how he is the only driver at the restaurant and that i must understand, but it is not my fault that he’s the only driver, I am a client not a colleague or friend. If they had informed me that the bike is broken or has challenges I would understand but , no communication was made until I called the store. Debonairs Pizza at Magalies View Rustenburg must take us serious. We are clients their clients. I live 3 minutes away from the restaurant that is why I don’t understand why the food is cold. You can do better guys please.
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Simangaliso N
1 reviews | Active since Jul 2024
25 Oct 2025, 15:19
DEBONAIRS PIZZA MAGALIES VIEW RUSTENBURG, COMMUNICATION AND COLD FOOD
Good Day I placed an order on 25 October 2025 at 13:19, my order number was #***. My order was supposed to have arrived at 13:51. I waited for about 20-30 minutes for my order past their stated delivery time on my order ticket, I called the restaurant and I was told that the driver had a problem with his bike and he would arrive shortly, in 15-20 minutes. The estimated 20-30 minutes passed and I received a call from the same store but from a different person telling me that the driver had just left the restaurant and he’s coming to me. I waited for the driver for about 10 minutes. The driver eventually arrived. I was willing to just let it slide since my food is here. To my surprise the food was cold, i did tell the driver the my food is cold and he ignored me twice. The driver then started telling me about how he is the only driver at the restaurant and that i must understand, but it is not my fault that he’s the only driver, I am a client not a colleague or friend. If they had informed me that the bike is broken or has challenges I would understand but , no communication was made until I called the store. Debonairs Pizza at Magalies View Rustenburg must take us serious. We are clients their clients. I live 3 minutes away from the restaurant that is why I don’t understand why the food is cold. You can do better guys please.
0
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