RP
Rod P

1 reviews | Active since Nov 2010

12 May 2025, 17:29

De Stijl Hotel - Gariep Dam

A copy of my email.... To which I have had reply

Good day,

Six of my friends and I spent the afternoon and night at De Stijl 6th April 2025 only to be shocked at the poor service rendered. We ordered our food at 16:00 to be served at 18:30 and what transpired is inexcusable. The food was much later than requested and only after many a shout did it arrive almost an hour later than requested. My food was totally incorrect and people walked out due to frustration and nil service. I was supposed to have curried lamb and curried chicken arrived. A departing patron after hearing what was going on gave me his curried lamb which turned out to be lamb stew. Not a hint of curry. After pressing the staff as to what was going on we were told only 3 servers were available as the client list was only made available at a much later time that normal. Furthermore the manager was on leave, and it showed. The staff had no clue as to how to manage the situation.. What a poor show for what was a school holiday weekend and approx 70 -80 patrons present. You people are proud to advertise that Gary Player reopened this Hotel. Well if he knew how his name is associated with pure unadulterated neglect of patrons this would cease.

I would be interested to hear managements take on this as if the future is anything like what I experienced the business will not last six months.

What a beautiful setting amd Hotel spoilt by poor management . I am thoroughly disgusted

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