DON'T USE SERVICES OF DCSS SA

I have entered into a business contract for the switchboard and phone lines . After many Frustrating moments and issues with service and trying different networks over the past 2 years , DCSS has still not gotten better on service . for 2 days we have had no phone lines ,my business requires telephones in order to operate , after many calls and checks I was told that Vodacom has a national outage ,so I naturally called Vodacom to confirm and no one at Vodacom knew anything about a national outage , so I called DCSS again , was told by Wayne that all he knows and cannot advise further , so I ask for a managers number , Debbie who advised that she will check and advise and call me back , its been 27 hours and I am still waiting for her to call me back , and further still she I have left messages and tried calling her today , she does not bother to respond. Its clear that my money is important but their service is dead. Eventually I was put thro to the service dept and got a different story that Vodacom is not experiencing a national outage but rather just an issue with the Vodacom link and DCSS. its COB , day 2 and still no phone lines / no call back / no closer to an explanation. the cherry on the top is there is not 1 person in management to talk to. Shockingly sad and disappointed service. Please save yourself the frustration , Find another reliable service provider .