Order number 44b638-474 not delivered!

I placed an online order on the 26th August 2025. I was sent an email with the tracking number. My parcel status is delivered however I did not receive the parcel or a call from the delivery company. There are no contact details online and I am not getting a response from their 'Contact us' option on their website. Someone please help me track where my order was delivered to. Trying to get hold of someone at DC Shoes is like trying to draw blood from a rock!!!