Total Remaining Balance to CLOSE OFF these ACCOUNT !!

I have been dealing with different Portfolio Manager to help me get the remaining balance to pay off the accounts and be clear however I was sent to my bank to make arrangements my self. to pay off the BANK cannot help me since I being handover to credits I cannot buy anything because DC Expert not paying the accounts in full which why I want out and pay off my self. I am still waiting for the call from Bernice DC.. because i am tired Peter please help!!! DC is not helping us but messing up our credit worse. Peter, i trust you will able to resolve my issue