RN
Rhulani N

1 reviews | Active since Jul 2019

21 Jul 2019, 09:50

They are not willing to help to cancel

Hi

Lste March this I signed debit review with dc experts where they have explained to me everything. But early june I decided to cancel they service via call. They daid to me I can not cancel as I have signed. Ok, late June I sent them an email asking for them to cancel as now I can be able to pay my creditors, they said its too late to cancel as they have sent debit order(june) to my bank.

Last week again I sent them email as it is still early (for this month) to cancel the debit review, I dint get a response.. Then via whatsapp I did them where they promised that shinay will call me..

Upto now Im still waiting for the call.. ???????? I want to cancel

0
Replies (2)
DC Experts
DC Experts's reply22 Jul 2019, 08:05
Official
 Good Day.
Trust you are well. 

Thank you for bringing your concerns under our attention, we would like to investigate the allegation and come to an amicable solution. 

Our offices will be in contact with you during the course of the week. 

Regards 
The DC Experts Team 
RN
Rhulani N's update22 Jul 2019, 15:41
Reviewer Update
Good Day

I would like to say thank you DC Experts, Shinay. Today morning she called me, where we have sorted the issue I was having!

Thank you once again.