DS
Devon S
1 reviews | Active since Jul 2009
27 Jul 2020, 12:09
Shocking service and make your accounts in arrears
Feedback to my emails either get no response or a week to get feedback, my portfolio manager Aqeefah has really has shown no care for handling my funds, I informed Aqeefah numerous times that I have settled two creditors accounts and forwarded her closure letters, but still I get a statement that the monies will be distributed into those Closed account and including PDA admin fees.
I also never get all my questions answered via email.
Any person that tells me they considering to go under debt review I immediately inform them to stay away, especially DC experts lack of service
My next consideration is to lay a complaint with NCR
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DC Experts's replyOfficial
27 Jul 2020, 12:46Dear Devon.
Trust you are well.
As discussed we apologize for the delay in having the accounts removed from your profile. We will ensure that this is done and any monies paid to the settled account is moved the the remaining account on your profile and provide proof thereof.
Your debit order amount has also been changed as discussed from July going forward.
Kind Regards
The DC Experts Team
Trust you are well.
As discussed we apologize for the delay in having the accounts removed from your profile. We will ensure that this is done and any monies paid to the settled account is moved the the remaining account on your profile and provide proof thereof.
Your debit order amount has also been changed as discussed from July going forward.
Kind Regards
The DC Experts Team
DC Experts's reply27 Jul 2020, 12:46
Official
Dear Devon.
Trust you are well.
As discussed we apologize for the delay in having the accounts removed from your profile. We will ensure that this is done and any monies paid to the settled account is moved the the remaining account on your profile and provide proof thereof.
Your debit order amount has also been changed as discussed from July going forward.
Kind Regards
The DC Experts Team
Trust you are well.
As discussed we apologize for the delay in having the accounts removed from your profile. We will ensure that this is done and any monies paid to the settled account is moved the the remaining account on your profile and provide proof thereof.
Your debit order amount has also been changed as discussed from July going forward.
Kind Regards
The DC Experts Team